Double certification is better  

The company Bartenbach Werbemittel GmbH & Co. KG has successfully completed the certification of its Integrated Management System (IMS) in accordance with DIN EN ISO 9001 (quality management) and DIN EN ISO 14001 (environmental management), thereby setting an example for quality and sustainability in the promotional products industry.

In a week-long audit in December, TÜV Süd inspected the Mainz/Germany-based promotional products distributor as well as Bartenbach AG on site. This was preceded by a preparatory phase lasting almost a year: an Integrated Management System – consisting of quality and environmental management – was developed at the beginning of 2024 and has been constantly expanded ever since. The development and optimisation of processes focuses in particular on customer satisfaction.

“Quality and ecological sustainability have always been the foundation of Bartenbach. Being certified based on ISO 9001 and ISO 14001 was therefore almost a mere formality for us. All processes are now neatly combined in one system and we demonstrably fulfil internationally recognised standards for quality and the environment. Our customers now also benefit from these certificates,” explains Julia Bartenbach, Quality Management Officer. Although the audit is an important milestone, it does not mark the end of the project: “An IMS thrives on the continuous improvement of processes. The sequence is a closed cycle: Plan – Do – Check – Act, whereby the knowledge gained is systematically incorporated into the optimisation of the subsequent phase of planning, implementation and evaluation.” The focus here is on a holistic approach, as not only are all resources, processes and results considered, but all employees are also involved in the further development of the system. “Our employees are close to the customer and can therefore make the best suggestions for optimising our processes,” says Julia Bartenbach.
For more information see: www.bartenbach-werbemittel.de

Photo: Jörg Grünewald, Managing Director of Bartenbach Werbemittel (left), and CEO Tobias Bartenbach with the ISO certificates / Bartenbach.