New Quality and Process Manger at mbw

As specialist for feel-good products mbw® knows, quality generates trust and enduring customer satisfaction. Not least because of this, the company from Wanderup near Flensburg consistently demonstrates transparent, open dealing with the topic of “quality”. And, since the start of the year, new Quality and Process Manager Dierk Nass has been ensuring visible, palpable and measurable quality in the product range of the tradition-steeped North German company.

Following his degree studies in industrial engineering, the Dithmarschen native worked as a quality manager at various companies. From 2017 he was at a company in Neumünster as the head of its quality assurance department. Among other tasks, his new employment encompasses incoming goods checks, documentation and co-ordinating inspections at production partners in the Far East. In addition, he monitors the ongoing optimisation process as well as compliance with product and safety standards. In the process, he also takes products personally in hand, testing buttons and seams directly in the warehouse. Nass is a certified environmental officer, specialist in industrial safety, quality auditor (TÜV) and TÜV-certified quality officer, among other qualifications.

“We are very happy to have such an experienced man on board for quality management,” states mbw Managing Director Jan Breuer, “since every promotional message bearer also represents the promoting company, and the impression left behind the promotional product is also going to rub off on the sender. What’s more, effective and safe promotional message bearers also convey that the recipient’s appreciated – a basis for successfully initiating and nurturing customer contacts. At mbw, not only are the specifications of the toy safety directive and product safety law (ProdSG), REACH and statutory provisions strictly complied with, but these are even exceeded in many cases. The quality of all products is regularly tested by TÜV Süd, TÜV Rheinland, Hermes HanseControl, OEKO-TEX®, Labtech and other certified and accredited institutes,” continues Breuer.  

At mbw, quality assurance begins right at the development and production stage. Quality inspection in the Far East is performed by employees on site, who continuously monitor production. July 2012 saw the installation of in-house quality management at mbw. This department exclusively looks after product monitoring, compliance with directives and standards, and process optimisation within the company. A host of the BSCI factories in China are regularly visited in the context of quality assurance. mbw® itself has been an amfori BSCI member since 2010. www.mbw.sh

Photo: Ensures impeccable feel-good products: the new mbw Quality and Process Manager Dierk Nass.